About Us

Our journey and experience in IT support

Our Story

Corrimal Connected IT was born from a passion for helping people navigate the often complex world of technology. We understand that while technology can greatly enhance our lives, it can also be frustrating when things don't work as expected. Our mission is to remove those frustrations and help you get the most out of your devices and systems.

Based in Corrimal, we proudly serve the local community with personalized IT support that focuses on your specific needs. We believe in building long-term relationships with our clients through honest advice, clear communication, and reliable service.

Department of Education Experience

With over 7 years of experience working within the Department of Education, we have developed specialized skills in supporting educational technology environments. This experience has given us unique insights into:

  • Supporting teachers and students with their day-to-day technology needs
  • Setting up and configuring Bring Your Own Device (BYOD) systems for students
  • Troubleshooting complex educational software and systems
  • Ensuring secure and appropriate technology use in educational settings

This background allows us to provide expert support for families with school-aged children, ensuring that their devices are properly set up for educational success.

Home User Support

We understand that technology in the home needs to be reliable, secure, and easy to use. Our experience helping home users has taught us to provide solutions that are:

  • Simple to understand and operate, even for those less comfortable with technology
  • Secure and protected against common threats
  • Reliable for day-to-day tasks and entertainment
  • Cost-effective and appropriate for actual needs
  • Well-integrated with existing devices and systems

We take pride in explaining technology in plain language and providing solutions that truly improve your home computing experience without unnecessary complexity.

Managed Service Provider Experience

Our background working with managed service providers has equipped us with professional-grade skills and methodologies that we bring to every client interaction:

  • Structured troubleshooting approaches to quickly identify issues
  • Best practices for system security and data protection
  • Proactive maintenance to prevent problems before they occur
  • Extensive knowledge of diverse hardware and software environments
  • Professional documentation and follow-up processes

This professional experience means we bring enterprise-level expertise to your home IT needs, ensuring quality service and reliable results.